Terms & Conditions
Welcome to Aura9 Media.
By accessing this website, you agree to these Terms & Conditions.
Website Usage
The content on this website is for informational purposes only.
You agree not to misuse, copy or reproduce website content without written permission.
Intellectual Property
All logos, branding, graphics, designs, content and creative assets displayed on this website belong to Aura9 Media unless otherwise stated.
Unauthorized use is prohibited.
Services
Project timelines, pricing and deliverables vary depending on project requirements.
Final scope will always be confirmed through a written proposal or agreement.
Brand Preview Policy
The Aura9 Brand Preview is a complimentary creative consultation intended to demonstrate our approach and visual thinking.
The preview may include selected concepts, layouts, moodboards or creative directions depending on the nature of your project.
It is provided solely for evaluation purposes and does not include final artwork, editable files, production-ready assets, or ownership rights.
Aura9 reserves the right to determine the scope and format of each Brand Preview based on the project requirements.
Payments
Payment schedules will be agreed before project commencement.
Late payments may affect project timelines.
Limitation of Liability
Aura9 Media shall not be liable for indirect, incidental or consequential damages arising from use of this website or our services.
External Links
This website may contain links to third-party websites.
We are not responsible for their content or privacy practices.
Changes
We reserve the right to modify these Terms at any time.
Cookie Policy
Aura9 Media uses cookies to:
• Improve website performance
• Remember preferences
• Measure traffic
• Enhance user experience
You can disable cookies through your browser settings.
Refund Policy
Due to the customized nature of branding, marketing and creative services, payments made towards completed work are non-refundable.
If a project has not yet started, refund eligibility will be reviewed on a case-by-case basis.
Any third-party costs (advertising spend, software subscriptions, domain purchases, hosting, printing, etc.) are non-refundable.
Disclaimer
Information provided on this website is intended for general informational purposes only.
While we strive for accuracy, Aura9 Media makes no guarantees regarding completeness, accuracy or results obtained from using our services.
Business outcomes depend on numerous factors including market conditions, implementation and customer decisions.